What are the responsibilities and job description for the Customer Service Rep / Wash Attendant position at CLEARWAVE Car Wash?
We offer base pay of $13/hr Weekly Bonuses. Team Members earn $14 per hour on average with bonuses, and tips. Top performers earn more!
Why Clearwave? At Clearwave, we’re more than just a car wash company – we’re a close-knit team that thrives on creating exceptional customer experiences and supporting one another. Here’s why our team members choose Clearwave:
- Team Atmosphere: Enjoy a friendly and supportive team environment
- Purpose: We take pride in providing unbeatable service and prioritizing customer satisfaction
- Love working outdoors: If you love to be outside, you’ll fit right in!
- Location: Conveniently located near your home
- Pay: Hourly incentive pay opportunities
What Makes Us Unique? At Clearwave, we care about our employees and strive to make a positive impact in everything we do. Here’s what makes us stand out:
- Employee Care and Support: We value our team members and listen to their suggestions.
- Focus on Team Building and Culture: We foster a collaborative work family environment.
- Customer Service and Experience: We prioritize customer satisfaction and provide exceptional service.
- Work Environment and Corporate Structure: As a privately-owned company, we have a supportive corporate environment.
- Commitment to Excellence and Growth: We’re dedicated to continuous improvement and reward our employees for their hard work.
- Service Quality and Efficiency: Our services are fast, knowledgeable, and unmatched in the car wash industry.
- Training and Development: We provide hands-on training to ensure you understand all aspects of the job and offer ongoing support and coaching to help you continuously improve.
What We Expect: As a team member, you will be responsible for providing excellent customer service, promoting our services, and ensuring customer satisfaction. You will also:
- Greet customers with a smile, wave, and cheerful attitude
- Safely guide customers into the wash
- Ensure a positive experience for every guest
- Provide customer service with a sense of urgency in a fast-paced environment
- Be coachable and eager to learn about wash packages and services offered
- Sell and manage memberships through point of sale system
- Light maintenance, cleaning, and housekeeping around the lot and free vacuum areas
- 1-2 hours of deep cleaning every evening
- Opening and closing duties
- Weekend availability REQUIRED
Physical Requirements
- Ability to stand, walk, or bend for long periods of time
- Ability to work in an outdoor environment including heat and cold
- Ability to work in clean and dirty conditions
- Ability to lift 50 lbs consistently
- Ability to climb a ladder up to 6' and work at height for up to an hour per day in 10 minute intervals
- Ability to work in a wet and/or loud environment with or without reasonable accommodations
Ready to Join Our Team? Apply now and become part of a company that cares about its employees and its community. We look forward to welcoming you to the Clearwave family!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 24 – 36 per week
Benefits:
- 401(k)
- Flexible schedule
- On-the-job training
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Application Question(s):
- Are you prepared to provide excellent customer service in all weather conditions?
Ability to Commute:
- Taylor, MI (Required)
Work Location: In person
Salary : $13 - $15
