Regional Director

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees , our clients and their patients . We welcome you to follow us on LinkedIn where you can also learn more about our company , culture , people , and careers .

POSITION SUMMARY :

As Clearway Health's Regional Director, you will oversee the operations and financial performance of all assigned client site specialty pharmacy teams. You will be responsible for overall performance of all client site programs within an assigned region, and support Site Directors with ensuring that all client goals are met with a high standard of excellence, urgency, and predictability. You will support the department leadership with achieving all client site goals and service standards, interface with executive level leadership at clients, support team building, and staff development.

ESSENTIAL RESPONSIBILITIES / DUTIES :

• Provide direct oversight of client site specialty pharmacy operations leadership teams for designated hospital system partners, ensuring accountability for P&L and operational performance.
• Offer leadership and day-to-day performance management support to all dedicated client staff at all levels.
• Take responsibility for all performance measures for regional clients, including total revenue, growth, patient enrollment, margin, and budget management.
• Develop a thorough understanding of the health system environment and establish relationships with executive and staff levels to overcome roadblocks and ensure program success.
• Identify and implement operational efficiencies and standardization, providing companywide feedback and solutions for improved efficiency.
• Ensure successful execution of strategies and initiatives by Site Directors, supporting them in achieving company and client goals with excellence, urgency, and predictability.
• Collaborate closely with internal cross-functional teams to ensure high client satisfaction and address concerns effectively.
• Translate client and corporate strategic developments into operational functions independently, providing meaningful feedback when adjustments are necessary.
• Focus on delivering exceptional patient service at client sites, meeting accreditation and compliance requirements.
• Engage corporate support functions to optimize performance at client sites, including corporate operations, centralized support center, implementation team, and other SMEs and corporate departments.
• Understand and creatively address clinical and financial challenges faced by health systems, leveraging specialty pharmacy capabilities.
• Participate in the hiring, orientation, and ongoing training of staff to support on-site client leadership.
• Foster a positive work environment and promote teamwork and partnership at all levels.
• Influence others effectively to drive change management at client sites.
• Understand and communicate region's market trends, changes, and competitive landscape, including local payor markets and drug access.
• Ensure staff training and compliance with applicable state and federal laws and regulations, including board of pharmacy regulations and local, state, and federal regulations for assigned client sites.

EDUCATION :

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

EXPERIENCE :

KNOWLEDGE AND SKILLS :

Special Working Conditions (On-call, travel, shift, coverage) :

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.