What are the responsibilities and job description for the Field Service Engineer or Technician position at Clemco Industries Corp.?
Clemco is looking to add another Field Service person to our team. We are growing and there is more work than our current team can do! If you are looking to grow in your career, working on or have an Engineering degree, or have at least 3 years of industrial mechanical maintenance or field service experience, this might be a good fit for you.
- Successful candidate will be detailed, meticulous and curious; driven to solve problems, willing to take initiative and act independently
- Service to others *customers, team members, and the end users* is KEY
- Performs installation and startup of industrial blast equipment worldwide (includes up to 50% travel)
- Serves as the liaison with Clemco's customers in support of administrative and technical aspects in addition to engineering functions
- Consults with engineering/sales teams to prepare bids and to resolve any technical issues
- Participates in or may conduct Root Case Analysis as part of troubleshooting any equipment issues that arise
- Maintains or repairs highly complex surface preparation equipment and software systems
- Solves customer problems both on the phone and in person.
- Verifies and validates operational quality of Clemco systems and equipment
- Trains customers and coworkers on the equipment, operation and set up
- Writes technical manuals, instructions, data sheets and test reports
- Uses customer input to bridge the communication between customers and our internal engineering team. Assists with and supports design, re-design, development, testing and implementation of complex designs, solutions and applications.
- Performs prototyping analysis, applications and reviews to ensure products resolve the intended customer application.
Critical Skills Required:
Apply on line at https://www.clemcoindustries.com
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TECHNICIAN LEVEL:
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AAS in Mechanical or Electrical Engineering or equivalent (willing to consider candidates without degree only if they have significant experience in a closely related field)
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2 years maintaining and repairing industrial equipment
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Working knowledge of:
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Electrical, mechanical and pneumatic systems
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PLCs
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Industrial ventilation
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Blue prints, drawings and manuals
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ENGINEER LEVEL:
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BS in Mechanical or Electrical Engineering
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5 years working in industrial environment
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Ability to program PLCs from scratch
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Would consider new grads if they have significant experience with relevant work
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MUST BE WILLING TO TRAVEL UP TO 50% (Travel is mostly air travel to US Continental locations all over the country. Home on weekends nearly all the time. )
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Customer facing so good communication and approach to people
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Critical thinking/problem solving skills
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Must be willing to foster, model and support Clemco's Purpose, Values and Behaviors
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Compensation depends on education and experience of the candidate.