What are the responsibilities and job description for the Front Desk/Admin Assistant position at CLEMENS & ASSOCIATES?
Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team. Position serves as the first point of contact for the company and provides excellent experience for all points of contact. Strong business communications/follow up with existing/new clients, directing inquiries, scheduling appointments, and performing administrative tasks, and supporting the office team. Strong computer literacy is a must.
Responsibilities
- Greeting all in person/phone contacts providing a friendly and positive first impression.
- Manage inbound calls, messages, appointments, etc. to appropriate team members.
- Addressing client/customer concerns and inquiries in a timely and professional manner.
- High computer literacy, tech savvy with the ability to learn new software skills.
- (smart phone apps, MailChimp, GPS tracking software)
- Performing clerical duties and proactive in creating organizational systems to streamline operations
- Provide administrative/project support to office team members
- Receive, sort, and distribute mail and packages to relevant recipients.
- Assisting with basic office duties, supporting office projects, maintaining and ordering office supplies.
Qualifications
- Dependability & Reliability
- Bi-lingual ability to speak Spanish
- Proficiency with office software (Microsoft Office Suite) specifically MS Word, & Excel
- Excellent communication skills (verbal and written)
- Organization and interpersonal skills to build rapport with clients
- Attention to detail with the ability to organize and prioritize tasks
- Problem-solving skills and the ability to work with deadlines
If you are passionate about providing outstanding service and thrive in a dynamic team environment, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $22