What are the responsibilities and job description for the VP of Comms position at Cleo?
We strongly encourage applications from people of colour, the LGBTQ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there's anything we can do to accommodate your specific situation, please let us know.
Please note that this role requires you to be based in the Central or Eastern time zones.
About Cleo
Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.
Backed by some of the most well-known investors in tech, we've reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
What you'll be doing :
Cleo is, and always has been, an AI company (9 years running!) and we're pointing humanity's most powerful technology at one of consumers' biggest pain points : money. It's a profound story of innovation and customer-first thinking, and we're looking for a seasoned strategic Comms leader to help tell it.
As our VP of Comms, you'll set the strategic direction of Cleo's communications efforts in line with our business goals, company vision, and brand. We are looking for a proactive, creative, and strategic thinker and doer with a proven track record of supporting organizations in all aspects of communication, including : executive communications, public relations, and media relations in both the consumer and investor space.
The successful candidate is a team player with a can-do attitude and the ability to proactively "connect the dots", and deliver effective communications strategies and outcomes in a fast-paced environment. We're looking for someone who can manage high-stakes projects and think big picture but also roll up their sleeves to get the job done.
Strong writing skills are a given, as well as executive presence with a keen understanding of the technology industry (preferably in AI and / or Fintech).
As our VP of Comms , you will :
- Develop and implement a comprehensive PR and communications strategy aligned with Cleo's brand vision and business objectives
- Craft compelling company narratives for both consumer and investor audiences
- Lead an internal team and external partners in their efforts to pitch top-tier media outlets, journalists, and industry influencers
- Oversee the planning and execution of media campaigns, product launches, and corporate announcements, ensuring consistent messaging across all channels
- Identify, advise on, and execute high-visibility executive speaking opportunities aligned with the business priorities
- Collaborate with cross-functional teams (Marketing, Product, R&D) to ensure alignment in messaging, campaigns, and timelines
- Manage communications budget, optimizing value and results from agency relationships as well as the internal team by setting ambitious KPIs
- Analyze and report back on media coverage, audience reach, and sentiment, and adjust strategies to ensure impactful results
- Stay informed on industry trends and competitor activities to adapt and evolve Cleo's communications approach
About you
Candidates located in Eastern or Central time zones are preferred.
What do you get for all your hard work?
15 days annual leave a year public holidays ( an additional day for every year you spend at Cleo)
Generous pay increases for high-performers and high-growth team members