What are the responsibilities and job description for the Library Service Specialist position at Clermont County Public Library?
The Clermont County Public Library is seeking an enthusiastic and service-oriented individual to join our team as a Library Assistant Specialist. This position focuses on delivering outstanding service to guests of all ages, including assisting with circulation, answering questions, recommending materials, and helping with technology.
As a Library Assistant Specialist, you will engage in maintaining library collections, supporting outreach efforts, and assisting with various operational tasks that ensure our branch runs smoothly. The role requires evening and weekend availability, strong interpersonal skills, a commitment to excellent customer service, and a willingness to learn and adapt in a dynamic environment.
Reliable transportation and the ability to perform physical tasks, such as shelving and organizing, are necessary. In return, we offer a welcoming work environment, opportunities for professional growth, and the chance to contribute meaningfully to our mission of connecting people with resources, programs, and each other.
Responsibilities:
- Interacts directly with library users of all ages at the circulation and reference desks.
- Uses the library automated circulation system to circulate materials and perform a variety of clerical tasks.
- Answers library users' reference and reader's advisory questions in person and on the telephone, using materials in a variety of formats (i.e., books, databases, periodicals, newspapers, and indexes) including the Online Public Access Catalog (OPAC) and the Internet.
- Maintains a working knowledge of the materials collections, services, and trends in library services.
Qualifications:
- High school degree with three years of relevant experience.
- Is skilled in using technology, computers, and software applications, including Microsoft Office products, and troubleshooting equipment issues. Is familiar with electronic resources to aid in reference and reader's advisory assistance, programming, statistical reports, and communication.
- Must be able to work evenings and weekends.
- Establishes and maintains an excellent working relationship with library staff in all departments, library guests, with volunteers, and within work groups, respectful of diversity and all ages.
