What are the responsibilities and job description for the Operational Team Lead position at Cleveland Brothers Equipment Co?
Cleveland Brothers Equipment Co seeks a seasoned Service Manager to lead our Shop Service team.
The ideal candidate will possess:
- Strategic thinking to optimize shop operations and improve service delivery.
- Excellent communication skills to collaborate with sales and customers.
- A customer-centric approach to drive sales growth and maintain relationships.
- Strong problem-solving skills to resolve complex issues and meet KPI targets.
- Effective leadership to manage service expenses and profitability.
- Attention to detail to ensure work-in-process management and safety protocols are followed.
- Ability to enforce Company policies and procedures.
- Coaching and mentoring skills to develop team members.
Required qualifications:
- 10 years diesel repair experience
- 2 years supervisory experience
- Class 7 Inspection license preferred
- Class A or B CDL preferred
