What are the responsibilities and job description for the Service Manager position at Cleveland Brothers Equipment Co?
The role will support our Crushing and Aggregate Equipment Branch located in Camp Hill, PA.
2009 St Road, Camp Hill, PA 17011
Responsibilities
- Supervise and develop the personnel of the department
- Receive and respond to customer requests or inquiries on equipment repairs
- Assist in determination of needed repairs and the timing of repairs
- Research information from literature and computer based sources
- Assign and schedule equipment and personnel to shop repairs
- Other functions as assigned by necessity
- Assess employee performance and provide guidance or recommend training needed to reach and maintain acceptable performance level
- Devise work schedules for repairs to be performed in the the repair shop which utilize available mechanics and service vehicles in the most cost efficient manner while taking into consideration parts availability and delivery schedules
- Examine work orders, requisitions, service reports, claim forms, bills of lading, etc. for accuracy and by request of other departments, personnel or the customer; draft budget recommendations
- Manage and schedule 5 technicians
Qualifications
- 5 year's of experience repairing heavy construction equipment (preferably crushing equipment. crushers, screens and conveyors)
- Strong skills in electrical, mechanical and hydraulic system repair
- management or supervisor experience preferred
Salary : $90,000 - $100,000
