Shuttle Bus Driver

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Shuttle Bus Driver Location Cleveland Facility Cleveland Clinic Main Campus Department Transportation and Fleet Services-Operations Job Code I10002 Shift Days Schedule 4:30am-1:00pm Job Summary Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As a Shuttle Bus Driver, you will promote a positive Cleveland Clinic experience through friendly, courteous, safe and effective transport of patients, visitors, and/or caregivers to and from Cleveland Clinic Main Campus locations, caregiver parking lots and special events. Your primary duties will include: • Assisting passengers. • Operating wheelchair lifts and properly securing the wheelchair prior to operating the shuttle. • Inspecting shuttles daily before services. • Providing safe transportation service. The ideal future caregiver is someone who: • Possesses a CDL license with passenger endorsement, air brakes, and a history of providing safe transportation. • Drives in a careful and safe manner. • Is punctual and reliable. • Is dedicated to providing world class service to patients, visitors and fellow caregivers. This is an excellent opportunity for someone to join a highly engaged department that offers advancement into Workleader, Supervisor or Manager roles. At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. Job Details Responsibilities: Conducts friendly, courteous and helpful interactions with passengers. Maintains high performance as measured by customer satisfaction surveys, mystery shopper audits, and supervisor observations. Knowledgeable and capable of communicating to patients/visitors/employees regarding facilities, restaurant, banking, hotel or other services on or off the campus. Provides wheelchair assistance to destination and provides positive hand off with destination caregiver. Provides safe, efficient, and quality shuttle transportation service as measured by driving record, compliance with established DOT regulations and Cleveland Clinic safety policies. Maintains vehicle presentation and cleanliness at all times in accordance with policy and procedures. Maintains situational awareness both inside/outside the shuttle at all times. Reports any suspicious behavior to CCPD. Completes daily passenger vehicle safety inspections prior to placing the shuttle into operation and at the end of the shift. Records deficiencies and reports prior to dispatching the vehicle. Never operates a shuttle with a known safety or operational deficiency. Maintains currency and effectiveness in operating wheelchair lift and associated equipment. Safely secures patient and wheelchair at the wheelchair station. Assists passengers/luggage on/off shuttle. Drives a shuttle bus up to 10 hours per day and/or up to 60 hours in any 7 consecutive day period. May be required to work weekends or work longer than above hours in emergency situations. Records ridership data. Meets on time performance targets of established schedules. Meets performance requirements on all established patient, visitor and employee shuttle lines and supporting special event requirements. Other duties as assigned. Education: High School Diploma is preferred. Ability to read and write sufficient to fill out maintenance check lists. Ability to follow verbal directions and communicate in a clear and concise manner. Commercial driving training for purpose of safe handling of a shuttle bus with a capacity of up to 40 passengers. Certifications: Must possess a valid State Commercial Drivers License (CDL) with air brakes and passenger endorsement and have less than 6 points on record. Driver must maintain eligibility of insurability as determined by CCF's insurance carrier's requirement to operate Foundation vehicles. Drivers assume responsibility to pay fees associated with traffic violations. Work Experience: Minimum five (5) years driving experience; prior experience transporting passengers, patients or clients preferred. Physical Requirements: Typical physical demands include ability to assist physically challenged patients and visitors in wheelchair on and off wheelchair left on vehicle. This includes using both wheelchair lift and ramp equipped vehicles. Driver must be capable of exerting push force of 45lbs. Requires sitting and driving a vehicle for an extended period of time. Must be able to pass an annual visual and hearing test. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.