What are the responsibilities and job description for the Health Unit Coordinator position at Cleveland Clinic?
Positions available at Hillcrest, Mentor, Southpointe, Marymount and Euclid Hospitals.
Join Cleveland Clinic where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic earned the No. 1 hospital ranking in Ohio, the No. 4 hospital ranking in the country, and was ranked nationally in 13 specialties, according to the U.S. News & World Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Health Unit Coordinators provide a high level of customer service to patients, families, visitors and employees to promote and supports the highest level of patient experience. HUCs perform administrative and clerical duties to ensure efficient operational flow in their assigned department.
Full time and part time positions available. Day and evenings shifts available.
A caregiver who excels in this role will:
Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED.
One year of experience in a customer service-related role.
Experience with typing, computer training or equivalent coursework.
Preferred qualifications for the ideal future caregiver include:
College degree.
Microsoft Office experience.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Requires full range of motion, manual and finger dexterity and eye-hand coordination.
Requires frequent data entry, standing and walking for extensive periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Salary : $1,000 - $1,000,000
