What are the responsibilities and job description for the PROCESSING ASSISTANT III - CHILD WELFARE position at Cleveland County?
PROCESSING ASSISTANT III - CHILD WELFARE
CLEVELAND COUNTY
Dept of Social Serv Title X
130 South Post Rd
Shelby, NC 28150
Requirements
N/A
Job Description
Test
Comments From This Job Announcement
Summary:
The Processing Assistant III position works with social workers, parents, foster parents or care providers by facilitating, transporting, and supervising visits between children in agency custody and their parents as outlined by court orders and Family Services Agreements. Provides clerical support to the Child Welfare staff through data entry. Work is performed under the supervision of the Child Permanency Program Manager. The normal work schedule includes Monday through Friday 8:00 am-5:00 pm.
Essential Functions and Responsibilities include:
Direct support services:
Schedule, transport, and attend medical, mental health and dental appointments.
Facilitate, transport and supervise visitation with children and families.
Testifying in court may be required.
Prepare documentation after direct support services.
Ensure compliance with local, state, and federal regulations, as well as departmental policies.
Clerical/Administrative:
Assists in Foster Board payments.
Analyzes state reports to conduct data audits.
Provides data entry into state systems.
Filing and scanning into data management systems.
Education & Experience:
High School Diploma or equivalent and at least one year of experience in clerical/administrative/office management, or:
Or an equivalent combination of training and experience.
Knowledge, Skills, and Abilities
General skills needed include but are not limited to: computer skills, ability to use a variety of office equipment, ability to express ideas clearly and concisely (verbal/written), ability to use correct spelling, punctuation, specialized vocabulary, and ability to proofread, knowledge of office accounting and record keeping procedures, mathematics, and their application in the work environment, ability to learn and apply a variety of guidelines, ability to work with people with courtesy and tact, ability to record and compile information based on general guidelines, ability to balance and reconcile figures, and ability to develop and maintain effective working relationships with partners and the general public.
Work Environment / Physical Requirements
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force.
Occasional standing, walking, sitting, speaking or hearing, using hands to finger, handle or feel, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, tasting or smelling, pushing or pulling and repetitive motions.
Work has standard vision requirements.
Vocal communication is required for expressing or exchanging ideas by means of the spoken word and hearing is required to perceive information at normal spoken word levels.
Work requires preparing and analyzing written or computer data, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities.
Licenses & Certifications:
Valid drivers license.
Work Location:
This role must work from the location identified at the time of hire with work travel required as needed. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR for approval.
Additional information:
Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cleveland County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This position is a part of the Cleveland County Department of Social Services which is considered a Health and Human Services Department. By General Statue 166A-19.3, Departments of Health and Human Services are agencies that are a part of the State Emergency Response Team for occurrences or imminent threat of widespread or severe damage, injury, or loss of life or property resulting from any natural or man-made accidental, military, paramilitary, terrorism, weather-related, public health, explosion-related, riot-related cause, or technological failure or accident, including, but not limited to, a cyber incident, an explosion, a transportation accident, a radiological accident, or a chemical or other hazardous material incident. In the event that the State Emergency Response Team is activated, this position will be required to participate if deemed necessary.
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$15.45/hr. (Compensation will be based on experience)
Salary Range
Full-Time
DEPARTMENT OF SOCIAL SERVICES
04/24/2025
05/14/2025
Salary : $15
