Server Assistant/Busser - Merwin's Wharf

The Server Assistant/Busser cooperatively works together with staff to provide a clean, safe, quality experience for guests and provides excellent guest service.

Essential Functions:

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.

• Clears and resets tables, restocks supplies, removes trash, checks restrooms in a prompt and accurate manner with full focus on customer service.

• Greets customers and provides outstanding service to all customers and the general public while displaying a positive, friendly attitude and demeanor.

• Assists staff including servers with various needs such as greeting, seating guests and food delivery. Responds appropriately to guests requests and communicates guests' requests to the server as needed.

• Maintains a clean and safe facility.

• Adheres to all policies and procedures to maintain a clean and safe facility.

• Performs related duties as assigned or apparent.

• Prior experience in a restaurant environment preferred.
• Just complete ServSafe program.
• Must be available to work nights and weekends with flexibility for special events.
• Knowledge of workplace safety procedures.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.
• Must be available to work evenings, weekends and holidays.