What are the responsibilities and job description for the Digital Campaign Coordinator position at Cleveland Studios?
Location: Cleveland, OH (Hybrid)
Company: Great Lakes Publishing
About the Company:
Great Lakes Publishing is a media company and marketing agency established in Cleveland in 1972. Our media brands include: Cleveland Magazine, Ohio Magazine and Lake Erie Living. We recently reorganized our marketing agencies under the brands Cleveland Studios and Great Lakes Studios. Together we work with over 2,000 organizations in the community.
About the Role:
The Digital Campaign Coordinator serves as a vital member of both the Cleveland Studios and Great Lakes Studios teams. This person will work with the Digital Strategists, Development Manager, Operations team and Account Managers to ensure digital campaigns and projects run smoothly. The ideal candidate thrives in a fast-paced environment, enjoys client interactions, and is passionate about delivering digital solutions.
Why Join Us?
- Work with trusted media brands at an established company with 50-year track record.
- Work with local organizations doing important work in the community.
- Collaborative team environment with room for growth and professional development.
- Competitive salary, benefits, and a flexible work environment.
Key Responsibilities
Client Onboarding & Liaison Duties
- Serve as a point of contact for new clients, guiding them through the onboarding process for digital marketing campaigns and website development projects.
- Gather client assets, content, and requirements to ensure smooth project execution.
- Provide regular updates, set expectations, and maintain clear communication with clients throughout the project lifecycle.
Digital Project Coordination
- Develop and manage project timelines, ensuring all deliverables meet deadlines.
- Coordinate tasks between internal teams, including designers, developers, content creators, and digital marketers.
- Monitor project milestones, troubleshoot issues, and adjust workflows to keep projects on track.
- Ensure quality control and adherence to client expectations before project launch.
Campaign Analytics Reporting
- Gather campaign results from multiple campaign platforms and create client reports.
- Review reports with Digital Strategist and include insights.
- Coordinate reporting calls with clients, account managers and strategist.
Meta Campaign Coordination
- Collect campaign materials from clients.
- Schedule campaigns on Meta platform.
- Pull analytics reports from Meta platform.
Qualifications & Skills
- 2 years of experience in digital project management, marketing coordination, or a similar role.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and client management skills—ability to build trust and keep projects moving forward.
- Comfortable working with project management tools (e.g., Asana, Trello, Monday.com) and basic CMS platforms (e.g., WordPress, Squarespace).
- Basic understanding of digital marketing concepts, including PPC, email marketing, content strategy, and analytics.
- Ability to problem-solve, adapt quickly, and take ownership of project success.
- Willingness to become certified in Meta, Google Analytics, and as needed.
To apply, send a resume, cover letter, and your desired salary to hrcs@clevelandstudios.com