Account Executive (New Business)

About the Role:

As an Account Executive, you’ll drive new business growth within your territory by building and nurturing strong relationships with key stakeholders at all levels across various accounts. You’ll play a pivotal role in expanding our customer base and delivering successful sales outcomes through effective pipeline generation, sales forecasting, and strategic execution.

What will you do:

- Pipeline Generation: Identify and generate new business opportunities by engaging with multiple personas within prospect and customer accounts. Use a variety of strategies and tools to move leads through the sales cycle.

- Solution Selling: Present and tailor the value of our platform to meet the specific needs of each prospect, demonstrating how our solution can solve their challenges.

- Negotiation and Closing: Lead negotiations by addressing stakeholder concerns and organizational complexities, overcoming objections, and securing new business agreements.

- Collaboration: Partner with internal teams (marketing, product, customer success) to ensure a seamless and exceptional client experience, driving long-term satisfaction.

- Sales Process: Manage the sales process through pipeline generation, champion building, and methodologies like MEDDIC and Command of the Message. Keep Salesforce updated with accurate account and opportunity data.

- Sales Forecasting: Develop and maintain accurate forecasts to inform decision-making, ensuring predictable revenue and meeting revenue targets.

- Post-Sales: Maintain relationships post-sale to enhance client satisfaction, ensuring a positive and lasting experience.

What are we looking for?

An Account Executive who is passionate about CleverTap’s mission and eager to drive new business success. You thrive in a fast-paced, collaborative environment, taking initiative to get things done and innovate. You bring a solutions-oriented mindset and are eager to contribute to the team’s growth.

Must have:

- 5 years of successful experience as an Account Executive in a SaaS, startup, or tech-driven environment.

- Proven ability to generate pipeline and manage complex sales cycles to build a client portfolio.

- Strong understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies.

- Experience engaging with diverse personas (technical, business, executive) and influencing decision-making across all levels.

- Exceptional communication, presentation, negotiation, and interpersonal skills.

- Self-motivated with a strong drive to exceed goals.

- Ability to work independently and collaboratively with excellent time management and organizational skills.

- Knowledge of the MarTech industry.

- Bachelor’s degree (business major preferred).

Good to have:

- Familiarity with MEDDIC and Command of the Message sales methodologies (a plus but not required).

- Strong analytical and data-driven approach to account management, targets, and regional planning.

- Knowledge of CRM software, particularly Salesforce (a plus). 

- Experience using sales software (ie: Outreach, Sales Navigator, Apollo etc.)

Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (CAC: LTV)

Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: Associate Director of Sales

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high-growth mobile technology space

- Innovate at scale, with learning opportunities

About CleverTap:

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!