Shipping & Receiving Associate I

Description

JOB SUMMARY: 

The Shipping and Receiving Associate I is a highly motivated and detail-oriented individual. In this role, you will be responsible for various tasks related to receiving, storing, moving, and shipping both internal and external orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Complete shipping documentation, including bills of lading, shipping labels, and customs forms, ensuring accuracy and compliance.
• Verify the accuracy of documentation and materials for inbound and outbound packages and LTL freight shipments.
• Maintain accurate inventory records, track, and reconcile incoming and outgoing materials.
• Analyze and resolve problems related to inventory and/or documentation discrepancies.
• Count and process incoming shipments, identifying shortages and working collaboratively with the lead, supervisor, and buyer to resolve issues.
• Examine shipment contents and compare them with records such as manifests, invoices, or purchase orders to ensure accuracy.
• Deliver orders to the appropriate department.
• Move freight, stock, or other materials to and from storage or production areas, loading docks, and delivery vehicles manually or by using trucks, forklifts, or other equipment.
• Assist in resolving shipping discrepancies or issues, working closely with vendors, carriers, and internal stakeholders to ensure timely resolutions.
• Pack, seal, and label packages and pallets to prepare materials for shipment using hand tools, power tools, and label printers, while complying with company and regulatory requirements.
• Count and process outgoing shipments, identifying quality and paperwork discrepancies, and work cross-functionally to resolve discrepancies.
• Determine appropriate shipping methods and carriers based on the size, weight, and destination of packages.
• Work towards gaining proficiency in handling hazardous materials, including knowledge of relevant regulations (e.g., DOT, IATA).
• Record shipment data, such as weight, freight charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
• Utilize multiple transportation vendor systems, customer Advanced Shipment Notice systems, and the internal ERP system to process orders for receipt or shipment.
• Display willingness to follow directions and be flexible when assigned varying jobs.
• Understand and observe all safety guidelines, ensuring quality and safety by complying with all company policies and procedures.
• Immediately report all suspicious and hazardous conditions to the supervisor.
• Assist in maintaining clean, orderly, and hazard-free work areas.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS:

• Excellent customer service and interpersonal skills.
• Possess basic computer and Microsoft Office skills.
• Demonstrate a basic understanding of warehouse practices.
• Must be able to obtain a forklift certification in a timely manner.
• Demonstrate the ability to problem-solve and prioritize daily tasks according to importance.
• Must be able to perform duties from recall, written instructions, and visual aids.
• Familiarity with measuring tools and interpreting visual aids.
• Capable of performing basic math functions and metric conversions.
• Ability to read and write in English.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent general education diploma (GED).
• 1 Year experience in customer service.

SUPERVISORY RESPONSIBILITIES:

• This is not a supervisory position.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move 50 pounds with the assistance of proper machinery.
• Regularly sit, stand, bend, and reach for the duration of the shift.
• Perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
• Continuously use hands/fingers throughout the shift to manipulate components, tools, etc.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

PERSONAL PROTECTIVE EQUIPMENT:

• If in manufacturing areas, requires protective eyewear and/or hearing protection.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually moderate.
• Frequent walking through the production facility and to various departments.
• Usually work indoors but must spend time outdoors exposed to weather, while loading/unloading trucks and delivering materials to appropriate departments.
• Required to handle and ship hazardous materials.
• May work at different workstations or different buildings as needed or shift from one station to another during the duration of the shift.

        CLICK BOND WAY – KEY ATTRIBUTES:

• Communicates respectfully to all team members, vendors, and visitors.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.