What are the responsibilities and job description for the Debt Collection Agent position at Client Services , Inc.?
Come join us in our brand-new, fresh, modern workplace!
At Client Services we focus on giving our clients top-notch service, wouldn't you like to be part of team providing EXCELLENCE in all that you do? Do you thrive in competitive environments while seeking creative solutions to age-old problems? If you have a passion for serving others, providing excellent customer service and are looking for a CAREER - then look no further! We are your fit.
At Client Services, Inc. you will have work-life balance with a set Monday - Friday schedule, NO late nights and NO weekend work. In addition to paid holidays, you will receive plenty of PTO.
As a Debt Collector you will receive a very competitive hourly pay and a lucrative bonus structure. Of course, the MORE EXPERIENCE you have the more we are able to offer. Show us what you've got and we'll show you the money! COMMPETITIVE HOURLY RATE BONUS OPPORTUNITY = HAPPY EMPLOYEE. You are in control the Bonus opportunity by your work, your attitude and your ATTENDANCE. You've got to BE here and put in the work to earn the BONUS!
Client Services, Inc. is a well-established, industry leader with 34 years of knowledge in the Accounts Receivable Management and Business Processing Outsourcing sector. Our reputation and success is attributed to the use of cutting-edge information technology, excellent customer service and a workforce comprised of individuals with the drive and determination required to succeed in a competitive environment.
Here's what you've got to do:
- Effectively and comfortably handle inbound and outbound calls to consumers regarding overdue accounts
- Utilize problem solving skills to find customer specific solutions in difficult situations
- Analyze consumer accounts and negotiate payment/settlement arrangements based on those analyses
- Ensure superior customer service through excellent verbal and written communication
- Notate and maintain accurate, up-to-date information for consumer accounts
Here's what we want:
- 3 year of collections experience in a high-volume contact center required
- Commitment - as shown by your ATTITUDE and ATTENDANCE
- Computer proficiency and accurate data entry skills required
- Strong verbal and written communication skills so you can connect with consumers over the phone and take clear notes in our computer system
Ready to take that next step in your career? Apply now by submitting your application!
If you still need more info, then please call our Recruiting Specialists at 1-855-713-5627 today!
Client Services, Inc. is committed to equal employment opportunities.