What are the responsibilities and job description for the EXPERIENCED Debt Collection Call Center Consumer Service Agent position at Client Services , Inc.?
Do you have EXPERIENCE as a Debt Collector working in a fast-paced call center environment, assisting consumers through setting up a payment process? Then we need you!
SEEKING applicants with DEBT COLLECTION experience to work in our brand-new Earth City office.
At Client Services, Inc. you will have work-life balance with a set Monday - Friday schedule, NO late nights and NO weekend work. In addition to paid holidays, you will receive plenty of PTO. Pay starting at $20 per hour. Of course, the MORE EXPERIENCE you have the more we are able to offer. Show us what you've got and we'll show you the money!
Client Services, Inc. is a well-established, industry leader with 34 years of knowledge in the Accounts Receivable Management and Business Processing Outsourcing sector. Our reputation and success is attributed to the use of cutting-edge information technology, excellent customer service and a workforce comprised of individuals with the drive and determination required to succeed in a competitive environment.
Here's what you've got to do:
- Effectively and comfortably handle inbound and outbound calls to consumers regarding overdue accounts
- Utilize problem solving skills to find customer specific solutions in difficult situations
- Analyze consumer accounts and negotiate payment/settlement arrangements based on those analyses
- Ensure superior customer service through excellent verbal and written communication
- Notate and maintain accurate, up-to-date information for consumer accounts
- Here's what we want:
- 1 year of collections experience in a high-volume contact center required
- Computer proficiency and accurate data entry skills required
- Strong verbal and written communication skills so you can connect with consumers over the phone and take clear notes in our computer system
Ready to take that next step in your career? Apply now by submitting your application!
If you still need more info, then please call our Recruiting Specialists at 1-855-713-5627 today!
Client Services, Inc. is committed to equal employment opportunities.
