Amusement Attendant - FT SWING SHIFT

POSITION: AMUSEMENT ATTENDANT - FT SWING SHIFT

WAGE: $16.00/HOUR

POSITION SUMMARY: Assist Guests with bowling and arcade amenities with prompt, efficient, and courteous service in accordance with CCCH & department standards.

ESSENTIAL DUTIES:

• Provide a friendly and welcoming greeting to Guests and advise of bowling center services, promotions, prices, and special offerings.

• Assist Guest with shoe rentals, lane assignments, locker rentals, center information, questions, problems, processing payment transactions, balance register at close of shift.

• Operate InfoGenesis, Brunswick System Control, and public address system.

• Answer telephones, route calls, take messages, provide information to callers.

• Notify technicians of any mechanical equipment failures.

• Monitor and track open play lanes, reservations, and league bowling.

• Ensure tables, seating areas, counters, arcade and general bowling center areas are clean & well-ordered during operational hours.

• Take and serve drink orders, ensuring to follow Title 4 & CCCH standards.

• Maintain knowledge of beverage menu and all relevant products.

• Maintain knowledge of all CCCH & department special events and promotions.

• Observe alcoholic beverage service rules according to Title 4 & department standards to prevent serving minors, over-serving or serving intoxicated guest.

QUALIFICATIONS (Indicate if Qualification is Required or Preferred):

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

1. Education: High School diploma or equivalent required.

2. Work Experience: Customer Service, Retail, Waiter/Waitress, Bowling Center experience preferred but not required.

3. Knowledge, Skills, and Abilities:

a. Pass a basic math test.

4. Professional Licenses & Certifications Requirements:

a. Must have or ability to obtain valid Title 4 and Alcohol Awareness Certification upon hire.

b. Must have or ability to obtain valid Food Handlers Certification upon hire.

5. Be at least 18 years of age.