Mountain Springs - Supervisor

POSITION: MOUNTAIN SPRINGS - SUPERVISOR

WAGE: $50,000 / YR

POSITION SUMMARY: Supervise daily operations of Mountain Springs venue and staff to ensure the highest standards of food service delivery and exceptional guest experiences.

ESSENTIAL DUTIES:

• Oversees all daily operations in venue to ensure efficiencies and guest satisfaction.

• Select, train, direct, schedule, resolve conflicts, and correct staff.

• Prepare and maintain accurate venue reports and records.

• Ensure venue compliance with all food, alcohol, safety protocols, department SOPs, and CCCH policies and procedures.

• Manages guest concerns to resolution.

• Ensure venue cleanliness and sanitation is maintained.

• Conduct monthly/annual inventory with accurate recordkeeping.

• Conduct rounds to all other food venues to ensure effective operations.

• Perform other tasks as assigned.

QUALIFICATIONS:

Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.

1. Education: High School diploma or equivalent, required. College preferred.

2. Work Experience:

a. Minimum 2 years’ experience as restaurant server/above, required.

b. Minimum 3 years’ experience in a supervisory role, required.

3. Knowledge, Skills, and Abilities:

a. Microsoft programs and other point-of-sale software experience, required.

b. Knowledgeable of restaurant industry service, ordering, inventory practices, required.

c. Have strong communication (verbal, written) skills with fluency in English.

d. Verbal Spanish language skills a plus.

e. Able to organize, multi-task, and establish priorities in fast-paced environment.

4. Professional Licenses & Certifications Requirements:

a. Have or obtain, within 30-days of hire, valid food handlers and alcohol service certification.

5. Be at least 18 years of age.

6. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.