What are the responsibilities and job description for the Client Support Specialist position at Cliffard Jenkins Farmers Insurance?
Job Description
Job Description
Join the Cliffard Jenkins Agency as a Client Support Specialist!
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced, supportive environment? The Cliffard Jenkins Agency is seeking a dedicated Client Support Specialist to join our team! In this key role, youll play an essential part in ensuring that our clients receive the best possible experience and support.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Evenings Off
Responsibilities
What Youll Do :
- Client Assistance : Handle client inquiries via phone, email, and in-person, providing timely and effective solutions.
- Support Services : Assist with policy management, billing, and claims follow-up, ensuring seamless service and client satisfaction.
- Relationship Building : Develop strong, lasting relationships with clients by addressing their needs and providing expert advice.
- Problem Solving : Resolve customer issues promptly and professionally, acting as a point of contact for any service-related concerns.
Requirements
What Were Looking For :
