What are the responsibilities and job description for the Head Golf Professional position at Cliffs Club Services, LLC?
HEAD GOLF PROFESSIONAL
From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our members are gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!
JOB DUTIES:
- Plan, promote, and direct all golf activities.
- Oversee all golf services and operations including the golf shop, golf cart operations, outside services and golf cart fleet.
- Oversee the reservation system, starting, and monitoring of play.
- Oversee the administration of the handicap program.
- Develop and manage a creative member tournament program.
- Develop and oversee instructional programs for members.
- Welcome and greet Members/ Guests and Discovery Guests.
- Play golf with male and female members of all skill-levels.
- Oversee and manage an organized and orderly practice facility.
- Maintain close working relationship with the Superintendent and other department heads.
- Assist in the marketing and promotion of member play.
- Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses.
- Responsible for all golf shop end of month activities including performing and approving monthly inventories.
- Establish sales goals and forecasts for all golf programs and services, monitor and analyze reports.
- Manage all golf related assets such as golf carts, range equipment, and electronic equipment.
- Work in conjunction with the retail merchandise staff regarding soft goods and equipment for the golf shop and maintain an attractive, orderly appearance in the golf shop.
- Hire, train/develop, supervise, and evaluate the performance of all golf personnel including assistant professionals, golf shop attendants, locker room attendants, and outside staff.
- Responsible for the certification process of all golf staff.
- Motivate and develop staff including training and development opportunities, cross training, and promotion of personnel.
- Represent the club in area professional events including local, state, or national events with the approval of the General Manager.
BACKGROUND/EXPERIENCE:
- Bachelor’s degree preferred.
- Class A PGA Member in good standing.
- Minimum of 2 years' experience in a Head Professional position with experience at private or resort facility.
- Excellent communication/relational skills.
- Excellent mentoring, training, and supervisory skills.
- Experience in managing the purchasing, displaying, and selling of golf merchandise.
- Experience in organizing, promoting, and conducting professionally run member tournaments and corporate outings.
- Proficient in computer applications including Word, Excel, POS, inventory control systems, tournament programs, and Microsoft Outlook.
THE CLIFFS BENEFITS:
- A knowledgeable and passionate management team that leads by example
- Employee appreciation parties and team building events
- Premier training
- Excellent compensation including 15 vacation days and 9 paid holidays
- Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
- Employee Wellness Monetary Incentives
- A work/life balance!
