Sales Customer Service Representative

Compensation: Full-time salary plus benefits (Non-Exempt Employee). The wage range shown herein is not fixed and may vary from these amounts due to the candidate's prior relevant experience, level of education, additional relevant capabilities, certifications, and other bonefide factors.

In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, which have applications predominantly in pharmaceutical and biotechnology manufacturing. As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies not simply to the products we manufacture but also to our desire that employees be mentally challenged to learn and grow their skills within the company and constantly improve. Climet offers new employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self-disciplined, and are looking for an opportunity for career development.

​Qualifications:

• Education: High school diploma (required). Bachelor's degree in Business Administration, Microbiology, Electronics, Communications, or a related field (preferred).
• Experience: 2 years prior B2B inside sales, customer service, or data entry experience (preferred).
• Valid driver's license and good driving record (preferred)
• Ability to travel 50% or more (preferred)
• Experience with PowerPoint presentations (a plus)
• Proficient in Microsoft Office Applications
• Outgoing personality
• Ability to build rapport with customers and co-workers
• Ability to prioritize, excellent organization, and attention to detail
• Positive and professional demeanor
• Excellent interpersonal communication skills, written and verbal
• Desire to make sales their career and eventually move to outside sales
• U.S. work authorization (required)

Responsibilities:

• Generate and email business customers written quotations
• Enter purchase orders into the computer system and follow-up
• Process requests for sales reps and distributors (literature, demos, etc.)
• Maintain and prepare reports, as requested
• Make cost-justifiable product recommendations
• Communicate with customers via email and telephone, and route more complicated questions to our Applications Engineers
• Become a product knowledge expert
• A comprehensive training program is provided
• Must follow procedures established in compliance with ISO 9001
• Other duties as assigned

Physical Requirements

• Ability to type and work efficiently on a computer
• Must be able to lift 20 lbs.
• Sitting, standing, or walking for extended periods is required

Climet is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

Job descriptions are not all-inclusive. Tasks, duties, and responsibilities may change for personal growth, organizational development and/or evolution of new technologies.

Notification to Recruiters and Staffing Agencies:

Please note that Climet Instruments Company has an internal recruitment department and does not work with external recruiters or "head hunters." Climet may supplement that internal capability from time to time with assistance from temporary staffing agencies that have a written agreement with Climet. Recruiters and staffing agencies are directed NOT to contact Climet (or any of our employees) directly in an attempt to present candidates. Climet will not accept resumes from any source other than directly from our internal HR department. Climet will not pay a fee for any placement resulting from the receipt of a resume for which Climet does not previously have a written contract or agreement signed by Climet's General Manager. Any candidate for whom an agency has submitted a resume will be considered to have been referred by the organization to Climet free of any charges or fees. Climet disclaims and rejects any liability under any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of the General Manager of Climet.