What are the responsibilities and job description for the IT Specialist position at Clinch Valley Health?
Clinch Valley Health
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Clinch Valley Medical Center is a 175-bed acute care hospital with a growing integrated network of care that offers many services for our community. Today, our unwavering commitment to our patients ranks us as one of the top hospitals in Virginia and the nation for quality of care – including patient safety and health outcomes.
Where We Are:
As one of the most peaceful towns in the State of Virginia, Richlands is comfortably located within the mountains of Southwest Virginia. Nestled in the Appalachian Mountains and along the banks of the Clinch River, the Town of Richlands is privileged by the exposure of a diverse and unique culture. Many of the local attractions reflect the unique culture of Appalachian Mountains.
Why Choose Us:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off / Extended Illness Bank package for full-time employees
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Tuition Reimbursement/Assistance for qualified applicants
- Employee discount program
- And much more…
Essential Functions:
- Analyzes business processes and data to identify opportunities to automate and/or improve existing processes using information technology.
- Performs market and industry research to support conclusions and recommendations. Develops and provides recommendations regarding business process/performance improvements.
- Serves as a consultant to management to provide decision support for initiatives, policies and procedures.
- Serves as key customer contact for inquiries and resolution of customer issues.
- Responsible for helpdesk requests from end users.
- Responsible for equipment repairs and new equipment installs.
- Responsible for software installs or software problems.
- Is familiar with the hospital’s structured cabling system and is able to install cabling as needed.
- Investigates and resolves issues related to PCs, telecommunications and printers.
- Assists in maintenance of computer hardware and software.
- Establishes and maintains a preventive maintenance program for PCs and printers.
- Assists in development and maintenance of content on hospital’s intranet site.
- Provides on-call support as scheduled.
- Maintain and Support Nurse Call System.
Education: High school diploma is required. Associate's Degree is strongly preferred.
Experience: Minimum of one year of recent, relevant professional experience in the IT sector. Hospital IT experience is strongly preferred.
Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Maintains focus in an open office environment under extended stressful situations and takes appropriate action.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
