What are the responsibilities and job description for the Bilingual Enrollment Specialist position at Clinica Family Health?
What we offer:
- Comprehensive Benefits:
- Medical
- Dental
- Vision
- FSA/HSA
- Life and Disability
- Accident/Hospital Plans
- Retirement with Employer Contributions
- Vacation, sick, and extended illness time off options
- Dedication to Justice, Equity, Diversity, Inclusion, and integrated healthcare
- Open communication with leadership and mission-focused engagement
- Training and growth opportunities with a supportive team invested in your success
Compensation: Approximately $18.59 - $21.55 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.
Overview of Role:
Enroll qualified patients into payment programs as expediently as possible, assist the billing department in establishing patients in payment programs and provide pro-active support to the medical team in creating a great customer experience for the patient.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct financial screening and documentation gathering for patients to determine qualification for payment programs.
- Compile and maintain necessary financial records for all payment programs.
- Register patients into the Management Information/Automated Billing System and update any changes in patient status.
- Maintain basic knowledge of various programs pertaining to Clinica reimbursement including but not limited to Medicaid, Medicare, CICP, CHP , and third party payers.
- Perform eligibility screenings, paperwork and follow up. Deliver Medicaid packets to Department of Social Services.
- Verify insurance on a daily basis.
- Knowledge of Clinica Patient Portal Enrollment. Serves in the Clinica Patient Portal Superuser role (reference Superuser job description).
- Complete and pass a biennial competency assessment.
- Serve as support staff to front desk when necessary.
POSITION QUALIFICATIONS:
Education and Experience:
- High school diploma or GED required.
- One year experience within a medical facility preferred.
Knowledge, Skills and Abilities:
- Fluent in written and spoken Spanish a must.
- Knowledge of Management Information/Automated Billing systems preferred.
- Ability to work under pressure with sensitivity to low income, ethnic minority community.
Clinica Family Health and Wellness is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.
Salary : $19 - $22
