What are the responsibilities and job description for the Enrollment Specialist position at Salud Family Health?
Company Description
Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.
Job Description
Enrollment Specialist
Enrollment Specialists perform one on one enrollment visits with patients both over the phone and in person to provide important information on Salud’s services and policies and to help clients apply for any health coverage programs and insurances they may qualify for.
The Enrollment Specialist position is a hybrid role that provides the opportunity to both works from home (performing enrollment visits over the phone) and performs in-person enrollment visits at Salud clinics. Approximately 50% in clinic to 50% remote.
We offer:
- Starting Wage - $19 to $21 per hour
- Monday to Friday – 8 am to 5 pm
Comprehensive Benefits Package includes:
- Medical (Includes Free Medical Services at All Salud Facilities)
- Dental (Employee Discounts at All Salud Dental Facilities)
- Vision
- Flexible Spending Accounts
- Basic Life and AD&D
- Supplemental Life and AD&D
- Short-Term & Long-Term Disability
- Accident & Critical Illness Insurance and Employee Assistance Program
- Generous vacation accrual
- 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)
- 8 Paid accrued Sick Days per year
Our Mission is to provide a quality, integrated healthcare home to the communities we serve
The Enrollment Specialist's role is crucial in making sure health coverage for both patients and community members are accessible and affordable. Programs and insurances an ES assists clients to apply for include but are not limited to: Health First Colorado Medicaid, Child Health Plan Plus (CHP ), Connect for Health Colorado insurance plans, and the sliding fee scale discount programs Colorado Indigent Care Program (CICP) and Salud’s Clinic Rate program. Enrollment visits are offered via tele-enrollment (over-the-phone appointments) as well as in-person at a Salud clinic. Enrollment Specialists may be required to work from home performing tele-enrollment as well as travel to clinics to perform in-person enrollment visits.
Qualifications
Knowledge, Skills, and Abilities:
- Knowledge of Health First Colorado Medicaid, CHP , CICP and Connect for Health Colorado program rules preferred
- Bilingual English/Spanish required
- Proficient computer skills including MS Word, Outlook, and internet use and research
- Ability to explain confusing health coverage concepts in a way that the general population can understand
- Ability to prioritize tasks and pro-actively problem-solve barriers to getting clients successfully enrolled in health coverage
- Sensitivity to low-income and ethnic minority communities is a must
Education:
- High school diploma or GED required
- Associate’s Degree or two years toward a BS or BA preferred
Experience:
- Minimum 1 year of experience in a directly related field or in the performance of similar duties and responsibilities
The application window is anticipated to close by 4/30/25
Additional Information
Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.
Salary : $19 - $21
