What are the responsibilities and job description for the Bilingual Enrollment Specialist position at Clinica Family Health?
What We Offer:
Benefits:
- Medical
- Dental
- Vision
- FSAs/HSAs
- Accident/Hospital
- Retirement Plan
- other Employee & Family Support Programs
Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders
Compensation: Approximately $18.59 - $20.92 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity.
Here's what some of our staff have to say about working at Clinica:
"I enjoy working as an Enrollment Specialist. I have come across patients that have not been able to see a doctor because they are uninsured and can't afford to see one. Knowing that they will now be able to receive the care that they need at an affordable cost and knowing that my role plays a part on making a difference in someone, makes me deeply satisfied and give me immense gratification in what I do." ~ Grisel, Clinica Family Health Enrollment Specialist for 13 years.
Overview of Role:
*Must be bilingual in English and Spanish.*
**No experience with Health Insurance Programs? It’s ok! We will train you on all health coverage topics! **
***This position will float to cover our Adams County sites.***
Help patients understand their health coverage options and assist with any insurance or discount program applications for which they may qualify.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct financial screening and gather documentation for patients to determine best health coverage qualification.
- Maintain basic knowledge of various programs pertaining to Clinica including Medicaid, Medicare, CHP , Third-Party payers, and our internal discount.
- Ability to explain health coverage options in a way that the general population can understand.
- Actively problem-solve to successfully enroll patients.
- Proficient computer skills including MS Word, Outlook, and internet use and research.
- Perform other duties and responsibilities as required.
POSITION QUALIFICATIONS:
Education and Experience:
- High school diploma or GED.
- One-year experience working in a community health setting or with underserved populations preferred. *Not required*
*Training provided upon hire*
Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills in English and Spanish required.
- Excellent organizational skills.
- Sensitivity to low income, ethnic minority communities.
- Maintain a safe environment in team-based setting.
Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.
Salary : $19 - $21
