What are the responsibilities and job description for the Patient Care Advocate position at Clinical Associates?
Seamless Patient Experience
">Clinical Associates prioritizes delivering exceptional patient care by connecting them to comprehensive, integrated medical services through our team of in-house specialists.
">Your Role
">You will be the initial point of contact for patients, providing empathetic support and expert assistance via phone and in-person interactions.
">Key Responsibilities
">- ">
- Answer incoming calls and schedule appointments efficiently. ">
- Document messages and interact with patients professionally. ">
- Maintain accurate records and adhere to front desk protocols. ">
Qualifications and Benefits
">To excel in this role, you must possess excellent communication skills, be detail-oriented, and have previous experience in a medical office or call center setting. Clinical Associates offers competitive benefits, including health and dental insurance, and fosters an inclusive work environment.
