What are the responsibilities and job description for the Front Desk Coordinator position at Clinical Research Institute?
Job description
Front Desk Coordinator
Clinical Research Institute has a great opportunity for a Full-Time Front Desk Coordinator in our Minneapolis, MN office. Clinical Research Institute is an independent clinical research site with 40 years of research experience that specializes in Phase I - Phase IV clinical trials for allergy, asthma, migraines, food allergy, vaccines, COPD and atopic dermatitis for all age groups. The Front Desk Coordinator is a vital role that provides excellent customer service to families, staff and providers, both in person and by phone. They promote a positive experience by answering questions, warmly, promptly and correctly. They are responsible for efficient and orderly front desk operations and check-in of visitors. The Front Desk Coordinator supports provides overall administrative support to all CRI staff. The individual is also the clinics technology resource. To learn more about our site, visit us at CRIMinnesota.com.
Knowledge/Skills/Abilities:
- Exceptional customer service skills
- Strong computer skills such as Microsoft word, excel or hospital technology systems
- Communicate and interact in respectful and professional manner
- Contribute to positive clinic team work environment
- Ability to perform front desk clinic functions
- HIPAA knowledge and ability to handle confidential information
- Demonstrate prompt and reliable attendance
- Apply logical thinking to problem solve
- Ability to multi-task in a fast-paced work environment
Education:
- High school diploma or equivalent required
- Post-secondary education preferred
Experience:
- One year of customer service experience required
- One year of medical office setting experience preferred
What we offer:
- Office hours are 7:30am – 4:30pm Monday-Friday
- Generous PTO
- 8 paid holidays
- Health insurance, life & long-term disability insurance, 401K with profit sharing
- Comprehensive training and professional support
- Supportive, respectful and rewarding work environment
Job Type: Full-time
Salary Range: $22-24/hour, DOE
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $22 - $24