What are the responsibilities and job description for the Nurse Manager position at Clinical & Support Options, Inc.?
Description
CSO is looking for a Nurse Manager for our Northampton shelter and Medical Respite
(This is a part-time role targeting 32 hours a week - We can accommodate flexible scheduling needs, including part-time hours.)
The ideal nurse candidate for these roles is someone who has experience with complex medical needs, managing emergency situations, and who is flexible and confident. CSO nurses in shelter locations routinely respond to urgent and emergent situations on site, including overdoses, head injuries, and seizures. Shelter nurses also routinely manage non-emergent things such as withdrawal symptoms, wound care, and assisting guests with medication in addition to coordinating care with PCPs, Emergency Department providers, and post-surgical care.
As a Nurse Manager You Will
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Qualifications
Your Background:
CSO is looking for a Nurse Manager for our Northampton shelter and Medical Respite
(This is a part-time role targeting 32 hours a week - We can accommodate flexible scheduling needs, including part-time hours.)
The ideal nurse candidate for these roles is someone who has experience with complex medical needs, managing emergency situations, and who is flexible and confident. CSO nurses in shelter locations routinely respond to urgent and emergent situations on site, including overdoses, head injuries, and seizures. Shelter nurses also routinely manage non-emergent things such as withdrawal symptoms, wound care, and assisting guests with medication in addition to coordinating care with PCPs, Emergency Department providers, and post-surgical care.
As a Nurse Manager You Will
- Be fully integrated into CSO shelters and focus on the needs of those who are unhoused or who are in transition to more permanent housing.
- Use patient-centered strategies and shared clinical decision making to best support our guest’s medical needs.
- Evaluate or assist in the evaluation of clients in need of emergency treatment services for possible hospitalization
- Complete necessary reports and paperwork in a timely manner
- Comply with DMH, DPH and other licensing authorities, and third-party payor regulations regarding record-keeping
- Complete health assessments of guests and tenants as appropriate and document in CSO’s Electronic Health Record. This includes vital signs, physical assessment, and other relevant point of care data such as blood glucose levels.
- Identify guests who would benefit from enhanced nursing and other team member support for coordination based on risk and guest’s preferences for this level of support.
- Support shelter and Medical Respite teams by screening patient referrals from the hospital for appropriateness based on their medical needs.
- Collaborate with staff from other programs and agencies in order to coordinate care
- Represent the agency in a positive manner and maintain good working relationships with other agencies and professionals
- Provide training for nurse colleagues, relief nurses, direct care staff, and nurse interns as necessary
- Provide health education to guests and tenants.
- Monitor the health and safety of guests and tenants when needed, including documentation, and provide closer observation as needed.
- Provide supportive counseling and safety strategies to mitigate risks for guests and tenants.
- Attend job related meetings
- Adhere to the philosophy of “customer satisfaction” and consistently follow the same by providing reliable, responsive, consistent, trauma-informed and high-quality service in a timely manner to staff and external customers; participate in quality improvement initiatives as appropriate
- Positive -- maintaining resiliency and focusing on solutions
- Respectful -- collaborating and effectively communicating
- Insightful -- demonstrating self-awareness and effectively priority setting
- Conscientious -- taking accountability and applying feedback
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
EOE/AA
Qualifications
Your Background:
- Must be Licensed in MA as a Registered Nurse.
- Experience with complex medical needs. Strong med-surg or ER experience is preferred.
- Experience treating individuals with serious mental illness and substance use disorders (preferred)
- Valid Driver's License and reliable transportation
