What are the responsibilities and job description for the Customer Service Associate - Baking position at CLIPPER PETROLEUM INC?
Job Title: Baker
Location: Store #25 - Clayton, GA
Job Summary
We are seeking a motivated and customer-focused Baker to join our team. As a Baker, you will prepare and serve fresh, high-quality baked goods while ensuring exceptional customer service.
Key Responsibilities
- Product Preparation
- Safely prepare, bake, and package products following company guidelines (Cinnabon and Auntie Anne's).
- Customer Service
- Greet customers with a smile and provide friendly, prompt service.
- Workspace Maintenance
- Maintain a clean, organized workspace and follow all food safety, handling, and sanitation standards.
- Inventory Management
- Monitor product freshness and rotate stock using FIFO (First In, First Out) practices.
- Additional Responsibilities
- Upsell and suggest additional items to customers to increase sales.
- Record food and refrigeration temperatures twice daily.
- Assist in managing inventory and stocking supplies to meet daily demand.
- Operate the cash register, handle transactions, and balance cash at the end of the shift.
Requirements
- Education
- High school diploma or GED preferred.
- Skills and Qualifications
- Strong communication and customer service skills.
- Ability to follow instructions, maintain attention to detail, and work independently.
- Food safety and handling knowledge is a plus.
Physical Requirements
- Mobility
- Ability to stand, walk, and move continuously for up to 8 hours.
- Lifting and Carrying
- Able to lift and carry up to 50 lbs.
Working Conditions
You will be working in a fast-paced retail environment with varying temperatures and noise levels.
