What are the responsibilities and job description for the Account Manager/Customer Service Represenative position at Clippership Insurance?
Company Description
Clippership Insurance is an insurance company based out of 62 Main St, Kingston, Massachusetts, United States. We specialize in providing a range of insurance services to our clients, ensuring their peace of mind and financial security. Our team is dedicated to delivering top-notch customer service and tailored insurance solutions to meet our clients' needs.
Role Description
This is a full-time on-site role for an Account Manager/Customer Service Representative at Clippership Insurance located in Kingston, MA. The role involves providing exceptional customer service, handling inquiries and concerns, processing insurance policies/payments/claims/mail and ensuring customer satisfaction.
Qualifications
- Excellent communication and interpersonal skills
- Customer service experience
- Attention to detail and organizational skills
- Knowledge of insurance products and services
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office suite
- Strong problem-solving abilities
- Previous experience in insurance or related field is a plus
- Experience working with Special Agent systems