What are the responsibilities and job description for the Office Coordinator position at Closet Factory - San Antonio?
Office Coordinator – Closet Factory San Antonio
Do you thrive in a fast-paced, team-oriented environment with a lot of potential to grow? Closet Factory San Antonio is looking for an Office Coordinator to join our team.
As the Office Coordinator, you will play a key role in assisting our clients, handling inquiries, processing orders, and providing administrative support to ensure seamless operations. This is a full-time, hourly position offering competitive pay and benefits.
Compensation & Benefits:
- Hourly Pay: $15 - $18 per hour, paid biweekly
- Opportunities for growth and advancement within the company
Key Responsibilities:
- Provide friendly, professional support to customers via phone, email, and in person
- Answer questions about products and services, process orders, and handle customer concerns efficiently
- Maintain accurate records of customer interactions and transactions
- Coordinate with the operations team to ensure timely service delivery and installation of products.
- Assist with administrative tasks such as scheduling appointments with clients, managing inventory, and updating customer records
- Identify and escalate complex issues to the appropriate departments for resolution
- Work collaboratively with the team to enhance customer service processes
What We’re Looking For:
- High school diploma or equivalent
- Previous customer service experience, preferably in a fast-paced environment
- Strong communication skills – both written and verbal
- Proficiency with computers and CRM software
- Problem-solving skills and the ability to make sound decisions under pressure
- Ability to multitask and prioritize in a dynamic work environment
- Flexibility to work occasional evenings or weekends as needed
- Self-motivated team player who can work both independently and collaboratively
If you’re looking for a rewarding career in a growing company that values customer satisfaction and teamwork, we’d love to hear from you!
Apply today and join our team at Closet Factory San Antonio!
Salary : $15 - $18