What are the responsibilities and job description for the Fulfillment Specialist/Customer Service Specialist position at Cloud Data Vision?
Job Summary
As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.
Responsibilities
- Engage with customers via inbound and outbound calls to address their needs
- Collaborate with the sales team to support client services and enhance customer satisfaction
- Utilize multilingual or skills to assist a diverse customer base
- Perform data entry tasks accurately and efficiently
- Maintain office professionalism and communicate effectively with customers
Experience
- Prior experience in customer service is preferred
- Proficiency in English is required; additional languages are a plus
- Strong data entry skills
- Ability to work collaboratively in a team environment
- Excellent communication skills and a customer-centric approach
- Sorting of inbound USPS and inter-office mail and packages for a publicly held company.
- Hand collating printed materials and hand stuffing the printed pieces into envelopes.
- Utilize FedEx Ship Manager software for shipping requests.
Job Type: Temporary
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 6 years (Required)
- General Office: 6 years (Required)
Ability to Commute:
- Spokane, WA 99202 (Required)
Work Location: In person
Salary : $17 - $19
