What are the responsibilities and job description for the Entry Customer Service Assistant position at Cloud Level Promotions?
Job Description:
Required Experience:
From: Rox
Benefits:
About Cloud Level Promotions:
We have developed a team that is passionate about making a statement in the marketing industry with a unique approach. Our company is always growing, with goals of expanding our offices beyond the US.
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
Salary:
$17-$24 per hour
Responsibilities:
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
Required Experience:
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
From: Rox
Benefits:
- Health insurance.
- Paid time off (PTO)
- Retirement plan benefits.
- Flexible work schedule.
- Dental insurance.
Salary : $17 - $24
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