What are the responsibilities and job description for the Lead Partner Account Technology Strategist position at Cloud Software Group, Inc.?
About This Team :
The partner ATS team at Citrix is focused on growing customer value through partners. They work with partners to ensure that the partner is able to participate in the entire customer lifecycle successfully.
Job Description / Responsibilities :
Partner Enablement
Provide resources and training to empower partners to sell Citrix-based solutions.
Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
Manage provisioning and configuration of NFR licensing and demo environments.
Deliver product feature training and support Citrix-based offering development.
Articulate industry trends and insights.
Serve as an external spokesperson and evangelist for Citrix's vision and associated technologies.
Pre-Sales Activities
Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
Architect solutions tailored to partner and customer needs.
Assess the potential application of Citrix products to meet customers' business needs.
Build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
Post-Sales Engagement
Enable partner to run technology assessments in customer accounts
Ensure active product use and reduce churn through strategic support
Coordinate and align cross-functional resources to ensure customer needs are met
Serve as a point of contact for support escalations
Strategic Technology Advisor to Partner
Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them.
Align partner goals and services offerings with Citrix's broader strategic objectives
Develop joint value proposition
Drive the generation of RFEs
Collaborate with partner product teams to develop and influence partner-focused roadmaps
Drive the expansion of use cases and increase adoption of Citrix-based services
Qualifications (knowledge, skills, abilities)
They must have a solid understanding of Citrix's competitive domain and technologies.
Ability to diffuse complicated technical and political situations with partners and customers.
Must be flexible, dependable, and capable of quickly learning new products and technologies.
The individual should have demonstrated a broad understanding of one of the following areas of focus : DaaS, Application delivery, Server Virtualization, Enterprise Browser, Enterprise Mobility Managemen and Networking.
Exhibits a positive attitude, represents Citrix to business partners as well as customers in the best possible fashion, and fosters interest in our offerings
Prioritizes and manages many diverse tasks
Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires)
Excellent oral and written communication skills, as well as excellent presentation skills
Strong work ethic, attitude, and follow-through ability
Possesses a high level of specialized sales and product solution knowledge
Requirements (Education, Certification, Training, and Experience)
They must possess a bachelor's degree or equivalent experience.
7 years of Sales Engineering, Consulting, or Customer Success experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology
Ability to travel within assigned territory
The following certifications are beneficial but not required :
Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional - Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS)
Microsoft Certified Azure Administrator, or Azure Solutions Architect
AWS Certified Cloud Practitioner
Google Associate Cloud Engineer
Updated Security Certifications
About Us :
Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.
