What are the responsibilities and job description for the Account Executive position at Cloud Store?
Location: Austin, Texas (On-Site)
Department: Sales
Reports to: Head of Marketplace Sales
Salary: $50k Base Commission
About Us:
The world is finally ready for digital commerce…Cloudstore.co is the first and only 100% Digital Marketplace for Buying and Selling Heavy Equipment (construction, agriculture, and more) Cloud Store is built for busy people who want a safe and easy way to make large purchases online…even from their phones. We are unleashing the potential for our multi-billion dollar heavy equipment industry which is still fighting against paper instead of partnering with technology.
Read more here: https://lnkd.in/gh2NNuvX
Position Overview:
As an Account Executive at Cloud Store, you will play a key role in driving our growth by managing inbound leads, proactively reaching out to potential customers, and guiding them through the sales process from first contact to close. You’ll be responsible for understanding customer needs, offering tailored equipment solutions, and fostering strong relationships to ensure long-term satisfaction and repeat business. With a focus on both sales and customer service, you will collaborate closely with our Finance and Sales Operations teams to deliver a seamless experience for every client.
This role requires flexibility, as we expect a 50-hour workweek, including availability during evenings and weekends to best serve our customers. Your dedication and ability to adapt to client needs will be key to your success.
Key Responsibilities:
- Manage inbound leads, converting them into customers from first contact to close.
- Proactively identify and reach out to potential customers via outbound calls, emails, and texts, creating qualified sales opportunities.
- Help buyers select the right equipment based on their budget and needs.
- Maintain clear communication with buyers through emails, calls, and texts.
- Set pricing, negotiate terms with customers, and make key decisions related to equipment transactions (e.g., selecting machines, recommending financing options, and negotiating terms with equipment dealers).
- Nurture your customer base to foster a steady flow of repeat business.
- Ensure customer satisfaction throughout the entire sales process.
- Collaborate closely with partners in Finance and Sales Operations to ensure a smooth transaction process.
Qualifications:
- Self-starter, intrinsically motivated to succeed.
- Creative problem solver, focused on finding solutions.
- High emotional intelligence (EQ) to effectively navigate client interactions and manage emotions.
- Curious about the operational side of the business to ensure a smooth setup and customer experience.
- Previous experience in sales, customer service, or a similar client-facing role is preferred.
Salary : $50,000