Entry Level Hospitality POS Implementation Specialist - Tampa

This role is perfect for some coming from the restaurant industry that is tired of the grueling hours that it requires. Are you looking to make a career change within the hospitality industry or are you possibly looking to join the exciting and ever-changing field of technology? Cloudpoint Hospitality is looking for driven, self-motivated individuals that take pride in customer satisfaction to install and support Point-Of-Sale systems.

About Cloudpoint Hospitality:

Since 1983, Cloudpoint Hospitality has been helping restaurant, hospitality and retail operators run their businesses more efficiently. From electronic cash registers to windows-based point of sale systems, to android and iOS cloud systems, Cloudpoint has always evolved to bring to the most current and purpose-built solutions to market. We strive to retain our customers by exceeding their expectations with superior service and meaningful tools, permitting us to grow and be successful for the wellbeing of our customers and employees. With offices located in Tampa, Longwood, and Maitland, our team has provided sales, support, and guidance for our clients for over three decades.

Job Description

This entry-level position’s primary focus will be on designing and implementing cloud-based, point of sale (POS) solutions for restaurants. We currently have positions available in Tampa.

Cloudpoint Hospitality is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with our restaurant customers to set up their POS system, train staff, build a strong relationship, and ensure they are successful with their new solution. We are looking for candidates that like mobile technology, have experience in the restaurant industry, and can communicate effectively. Creative problem solving is required on a daily basis. If you're passionate about your work and want to be in a growing industry, join us at Cloudpoint!

Requirements:

• Restaurant experience is a requirement
• Restaurant management background is a plus
• Current User of the SpotOn platform is a HUGE plus
• Working knowledge of basic networking technologies, concepts and hardware is a strong plus
• Communication and Customer Service. You will possess the ability or skill to maintain appropriate communication with the client
• You will have an outgoing, strong “people-person” personality
• You will have an ability to diagnose and support over the phone
• Excellent communication skills and ability to present information in front of groups
• Must demonstrate attention to detail and strong organization skills
• Ability to problem-solve and/or troubleshoot in a timely manner
• Adaptability, strong work ethic and professionalism in challenging situations
• Bilingual in Spanish is a plus

Responsibilities:

• Learn our POS solutions and become a product expert
• Install/configure POS hardware including terminals, handhelds, printers, and other peripherals
• Install networking devices including routers, switches, and wireless access points
• Conduct consultation sessions with owners/chefs to configure the POS appropriately
• Conduct training sessions with front-of-house, back-of-house, and restaurant management
• Maintain and document implementation plans and network diagrams
• Test/troubleshoot unknown networking problems
• The ideal candidate will be flexible with hours and willing to work rare weekends as needed.

Interested candidates should respond with their resume.

Salary starts at $40,000

Job Type: Full-time

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person

Salary : $40,000