What are the responsibilities and job description for the Salon Front Desk Coordinator position at Clove Aveda Salon?
Job Overview
We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support. This role requires a blend of administrative skills, sales , and a friendly demeanor to ensure a welcoming environment. The Front Desk Coordinator will manage daily operations at the front desk, assist with inquiries, and contribute to the overall success of our organization.
Responsibilities
- Greet and assist clients in a professional and friendly manner.
- Manage phone calls, emails, and inquiries with excellent phone etiquette.
- Process transactions accurately using cash registers and POS systems.
- Handle cash transactions and maintain accurate cash handling procedures.
- Provide information about products and services to clients, utilizing sales techniques to promote offerings.
- Assist in supervising front desk staff and ensuring smooth daily operations.
- Maintain an organized front desk area, ensuring all materials are stocked and available.
- Utilize retail math skills to assist with inventory management and sales reporting.
- Manage scheduling for staff.
Experience
- Previous experience in a Salon retail and service environment is required.
- Strong sales skills with the ability to effectively sell products or services.
- Familiarity with cash handling procedures and experience operating cash registers or POS systems.
- Excellent communication skills, both verbal and written; bilingual abilities are a plus.
- Proven ability to supervise or lead a team in a fast-paced environment.
- Strong organizational skills with attention to detail.
Join us as we strive to provide outstanding service while fostering a collaborative work environment. We look forward to welcoming a dedicated Front Desk Coordinator who embodies our commitment to excellence.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $17