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Banking Customer Service Representative

Clovity
Columbus, OH Full Time
POSTED ON 12/23/2024 CLOSED ON 2/19/2025

What are the responsibilities and job description for the Banking Customer Service Representative position at Clovity?

Banking Customer support
Columbus, OH 43219
6 Months contract Extension
Pay Rate:$19.17/hr W2

Preference for 1 of the following criteria:

  • College Degree OR Previous contact center experience.

Position Description

  • Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
  • Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
  • Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries.
  • Successful applicants will be highly professional, career-driven, and committed to World-Class Service.
  • Ability to contribute in a fast-paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center

Job Type: Contract

Pay: $19.17 per hour

Expected hours: 40 per week

Shift:

  • 8 hour shift
  • Morning shift

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 3 years (Preferred)
  • Banking: 1 year (Preferred)

Location:

  • Columbus, OH 43219 (Preferred)

Work Location: In person

Salary : $19

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