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Client Relationship Specialist

Club Color Buyer LLC
Hoffman, IL Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/23/2025

Job Description

Job Description

Who We Are : We are a premium branding solutions company committed to empowering brands in the corporate and collegiate markets. Our team drives exceptional service and innovation, helping our clients make a lasting impact. With a proven track record of growth and a dedication to our core values, we’re here to provide high-quality, timely solutions that support our clients’ success.

About the Role : As a Client Relationship Specialist, you’ll play a vital role in ensuring our clients’ satisfaction by responding promptly to their needs, delivering exceptional service, and fostering strong, lasting partnerships. This role requires no prior experience, just a strong commitment to service excellence and a proactive attitude.

What You’ll Do :

  • Service & Support : Act as the first point of contact, assisting clients with their branding needs, answering inquiries, and providing informed product guidance.
  • Build Relationships : Engage with clients to understand their vision, ensuring they receive the best solutions for their branding needs.
  • Responsive Action : Our leads are generated from ongoing demand, to make it smoother to generate new business leads—your focus will be on servicing existing interest with speed and care.
  • Drive Client Satisfaction : Collaborate closely with clients, working as an advisor to make their branding goals a reality.
  • Proactive Client Engagement : Focus on servicing inbound and outbound leads generated by strong market demand, prioritizing responsiveness and attentiveness to enhance client experience

Who You Are :

  • You bring 1 to 2 years of relevant experience in support, customer success, account management, sales, or similar roles.
  • Analytical skills for creative problem-solving solutions.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize and manage time effectively across multiple projects.
  • Passion for delivering fantastic customer experience and solutions.
  • Enthusiasm for exploring new ideas and strategies.

    • What We Value :

  • Commitment to Service : A passion for exceptional service that puts the client’s needs at the forefront.
  • Responsiveness : Ability to respond quickly to client inquiries, reflecting our company’s value of agility.
  • Team Spirit & Accountability : We believe in working together to achieve common goals while holding ourselves to high standards.
  • Growth Mindset : A desire to learn and grow professionally, with opportunities for advancement in a thriving company.

    • What’s in It for You?

  • First Year On-Target Earnings : A competitive first-year OTE of $60,000 to $75,000, with a base salary and performance-based incentives.
  • Growth Opportunities : A chance to grow with a fast-evolving company, with potential for career development.
  • Supportive Environment : Join a team that values collaboration, integrity, and a shared commitment to excellence.
  • Comprehensive Benefits : Enjoy a competitive salary, performance-based incentives, and a full benefits package that supports your well-being and professional growth.

    • Salary : $60,000 - $75,000

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