Accounts Receivable Assistant

Job Title: Accounts Receivable Assistant

Job Purpose:
This role supports the Controller by providing coordination and administration of the membership receivables system, including reconciling and posting daily cash and credit card transactions, along with other accounting department functions. The quality of attention given to collaboration and support for the management teams results in aligning resources to focus more time on providing the membership with consistently exceptional experience.

Responsibilities:

• Process and validate all membership-related refunds and installment agreements.
• Accurately record payments to member accounts and document any discrepancies or irregularities.
• Maintain organized and up-to-date records for all membership accounts, including incomplete files and accounts with credit concerns.
• Support collection efforts by managing cash receipts, membership billing, write-offs, and identifying returned payments.
• Ensure accounting records are accurate and current within the financial software system.
• Coordinate with vendors to manage purchasing of club-related supplies.
• Update member database and MailChimp distribution lists on a weekly basis (Mondays).
• Prepare and distribute "Return from Freeze" reports on the first and third Thursday of each month.
• Run and process conversion, anniversary, and renewal reports/emails on the first Tuesday of each month.
• Generate and distribute first and second round billing statements to appropriate stakeholders on the first and second Thursday of each month.
• Void expired or inactive memberships including gift certificates, 3-year, annual college, short-term, and Healthy RX memberships.
• Remove Net pulse app reward points from accounts with canceled memberships monthly.
• Collaborate with the Club Experience team to support Accounts Receivable communications through the club’s sales prospecting system.
• Scan all invoices into applicable accounting software.

Communication:

• Effectively partner with the management team to resolve discrepancies.
• Report timely credit and charge information and collaborate with Club Experience to ensure member account accuracy.
• Utilize outside software for troubleshooting assistance.

Professional and Technical Knowledge:

• Associate degree or relevant experience in accounts receivable.
• Complete ongoing Club wide training in 1huddle.
• Participate in web training sessions when applicable.
• Attend weekly meetings with the Controller.

Contribution to Team Effort:

• Support Accounting, Club Experience, and management team.
• Be knowledgeable of all Club Fit programs and schedules.
• Be knowledgeable and supportive of all Club Fit policies.

Job Requirements:Ability to:

• Sit for extended periods of time
• Lift 10 lbs.
• Understand and communicate both verbally and written in English
• Follow job related directions
• Think independently and suggest effective solutions to potential challenges
• Work a flexible schedule as required by business needs
• Understand and comply with all company safety policies and their requirements

Reporting Structure:

• Direct Line to Controller.

Pay Range:

• $23.75-$26.20/hour
• Part-Time up to 25 hours

Club Fit is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Applicants must be at least 18 years old or if not, provide proof of eligibility to work and have a legal right to work in the United States. This job posting describes the general requirements for the position and is not a complete statement of duties, responsibilities of requirements.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Salary : $24 - $26