What are the responsibilities and job description for the Membership Sales Associate position at Club Pilates (Potranco, Alamo Ranch, Helotes)?
About Us:
We own and operate Club Pilates studios on the Northwest side of San Antonio, including Club Pilates Stevens Ranch (on Potranco), Helotes, and Alamo Ranch. We are looking for motivated and professional sales associates to grow with us as we continue to scale.
Sales and Customer Service:
- Sales associates are involved in all aspects of the client experience.
- Phone and In Person membership sales.
- Onboarding and Retention: Assist clients with setting up their app, scheduling classes, handling billing and account questions, and de-escalation.
- Create a positive studio atmosphere. Uphold studio policies with empathy for client needs, finding solutions where possible. Maintain cleanliness and organization
- Assist with seasonal decor, retail displays and social media presence - ensure that the studio is inviting
- Have fun creating a more engaging presence across studio FB and Instagram
About You:
- Track record of dependability and attention to detail
- Work experience that demonstrates professional maturity
- Superior communication, people skills and phone etiquette.
- Outgoing and engaging people person, able to make others feel welcome!
- Polished and professional demeanor to represent the studio
- Ability to multi-task is critical!
- Previous experience with membership sales or high-end service preferred.
- Tech savvy - Experience with Social Media, CRM, POS, Google Suite and the ability to learn new software and applications
Benefits:
We offer competitive pay rates and opportunities for career growth within our organization.
- Monthly bonus for full time front desk sales and customer service associates
- Retirement account based on longevity with the company
- Free Pilates classes
- Paid Training
- Bonus opportunities
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Profit sharing
- Yearly bonus
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Weekends as needed
Application Question(s):
- We are open weekdays from 5am-9pm, and weekends from 7am-3:30pm. What locations and hours are best for you?
- How does this position fit in with your overall goals?
Work Location: In person
Salary : $15
