Front Desk Staff

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450 instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com

POSITION:

The Front Desk role is key in providing excellent customer service and supporting the overall studio operations. While there are some responsibilities related to membership growth, this is not a primarily sales-focused position. Your duties include checking in members, assisting with Demo Class bookings, and helping with day-to-day studio functions. Pilates experience is a plus, but not required.

COMPANY OVERVIEW

Club Pilates offers a variety of group reformer classes in multiple formats and levels, designed to accommodate anyone looking to learn Pilates or enhance their fitness journey. As a well-established, nationwide brand, Club Pilates is dedicated to providing accessible and affordable Pilates to communities across the country.

Currently operating in 36 states and 2 countries, Club Pilates targets a wide range of clients—from beginners to advanced, and young to senior. The company pioneered the 500-hour Teacher Training Program, designed to teach group Pilates apparatus classes safely and thoroughly. With over 700 territories sold in the United States and Canada, and 450 instructors delivering over 6 million workouts annually, Club Pilates continues to grow its dedicated membership base. For more information, visit www.clubpilates.com.

POSITION:

The Front Desk role is key in providing excellent customer service and supporting the overall studio operations. While there are some responsibilities related to membership growth, this is not a primarily sales-focused position. Your duties include checking in members, assisting with Demo Class bookings, and helping with day-to-day studio functions. Pilates experience is a plus, but not required.

REQUIREMENTS

• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to quickly learn and navigate the Club Ready software system
• Availability for early morning shifts
• Fluency in both English and Spanish with strong communication skills in person, over the phone, and via email
• Basic computer skills

RESPONSIBILITIES

• Conduct tours of the facility, answering questions and providing information about class offerings
• Check in members as they arrive for classes, ensuring a smooth and welcoming experience
• Assist with membership sign-ups and booking Demo Classes
• Promote the club’s fitness and wellness services
• Support daily operations, including answering phones, responding to emails, and maintaining a clean and organized front desk area
• Perform other tasks as needed to keep the studio running smoothly

COMPENSATION & PERKS

• This position offers a very competitive base salary; based on experience.
• Opportunities for growth within the studio.
• Complimentary Club Pilates membership

Job Type: Part-time

Pay: From $10.00 per hour

Expected hours: No less than 15 per week

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Morning shift

Application Question(s):

• Are you available to work early mornings?

Ability to Commute:

• McAllen, TX 78504 (Required)

Work Location: In person

Salary : $10