What are the responsibilities and job description for the Front Desk Staff position at Helping Hands Primary Home Care LLC?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.
Duties
- Greet guests upon arrival and provide a warm welcome.
- Manage check-in and check-out processes efficiently.
- Handle reservations and respond to inquiries via phone, email, or in-person.
- Maintain accurate records of guest information and preferences.
- Perform data entry tasks, ensuring all information is up-to-date and organized.
- Assist with administrative duties such as filing, scheduling appointments, and managing correspondence.
- Utilize Google Suite and other software to manage daily operations effectively.
- Address guest complaints or concerns promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery.
Experience
- Previous experience in a front desk or customer service role is preferred.
- Strong computer literacy, including proficiency in Google Suite and data entry software.
- Excellent organizational skills with attention to detail.
- Ability to work independently as well as part of a team.
- Familiarity with administrative tasks such as filing and managing correspondence is advantageous.
- A background in personal assistance or administrative support is a plus.
Join us in creating memorable experiences for our guests while developing your career in a dynamic environment!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: No more than 25 per week
Schedule:
- 4 hour shift
- Monday to Friday
- Weekends as needed
Language:
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Rio Grande City, TX 78582 (Required)
Ability to Relocate:
- Rio Grande City, TX 78582: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $12
