What are the responsibilities and job description for the General Manager position at Club Pilates?
Company Overview
Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.
Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.
Job Summary
The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development.
Responsibilities and Duties
- Lead generation including grass roots marketing and networking
- Implement sales process to schedule prospects into Intro class
- Membership sales
- Manage staff schedule
- Directly coordinate with all vendors, ensuring that studio retail / products are stocked with accurate inventory counts
- Supervise Sales Representatives
- Hire / Manage all instructors at the studio
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Review instructor evaluations performed by Master Trainers
- Independently make decisions related to high level customer service
- Collect out-standing dues
- Maintain cleanliness and organization of the Pilates Studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking / community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
Qualifications and Skills
Benefits and Perks