What are the responsibilities and job description for the Service Writer position at Club Royale Sales & Service?
Club Royale is a boat dealership located in Waterford MI. We inspire to provide quality service to our customers while encouraging a teamwork environment.
We are seeking a honest and self-motivated individual for a Service Writer to join our team. The successful candidate will be responsible for assisting customers with service needs, maintaining our parts inventory, and performing other tasks assigned by the Service Manager. This is a full time position with Saturday work hours.
Responsibilities:
- Greet customers, listen to their concerns, and explain the services offered
- Provide customer service on incoming and outgoing calls to customers and vendors
- Prepare and finalize work orders for service department
- Assist technicians and marina with parts needed to complete work order
- Prepare purchase orders and maintain parts inventory daily
- Assist Service Manager as needed
- Light lifting will be required
Requirements:
- Strong Communication and organization skills
- Attention to detail and ability to follow instructions
- Enthusiasm to greet customers in showroom and phone calls
- Friendly customer service skills important to provide a team approach working with customers, technicians, and marina personnel
- Prior experience preferred but not necessary if you are willing to learn
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Every weekend
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $24