What are the responsibilities and job description for the Community Health & Outreach Coordinator (bilingual Eng-Span) position at CLUES?

POSITION SUMMARYThe Community Health & Outreach Coordinator (Coordinator) assists Minnesota residents, in particular the Latine community that resides in the Twin Cities metropolitan area as well as the cities of Austin and Willmar and surrounding areas in Greater Minnesota with health education, vaccination clinics, access to testing, and health recovery services. The Coordinator works to improve access to and promote the health of clients and ensures up-to-date information and guidelines are provided to community members in a culturally and linguistically specific manner. Through outreach, the Coordinator engages, educates, and connects community members with services that address social deterrents of health offered at CLUES.

The Coordinator will have a special focus on COVID Recovery and will coordinate monthly vaccination events, participate in health fairs and community events to promote health and wellness, provide outreach at CLUES Canasta Familiar food distribution events, use social media platforms to educate targeted populations and dispel fears about COVID vaccinations, and leverage other health initiatives in the community.

Department : Community Health

Reports to : Health Education & Outreach Manager

Location : CLUES St. Paul, MN Office

Position Type : Regular

Schedule : Full-Time. Monday - Friday Office hours, with some evening & weekend hours.

Estimated Pay : $21.25 - $23 per hour (depending on experience & qualifications).

Benefits : Full benefits package available in accordance with current CLUES policies-includes : medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off.

This position supports all Community Health Outreach initiatives at all CLUES locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Community Health Outreach, Education, and Engagement
Conduct community outreach, engagement, training, and support in connecting community members with resources and services.
Provide accurate, up-to-date, culturally relevant, linguistically appropriate information related to COVID-19 to priority populations.
Coordinate, schedule, and facilitate COVID vaccination clinics in partnership with health care providers.
Address vaccine hesitancy and challenges navigating community resources.
Distribute at home test kits at vaccine events and other community resource events to promote testing and reduce spread.
Support community members in navigating and accessing resources such as housing, employment, SNAP enrollment, and health insurance navigation.
Organize and participate in community events, workshops, and meetings to promote organizational programs, share information, educate, and connect individuals and families with services.
Create and implement outreach plans that align with the organization's goals and objectives.
Connect with community-based organizations monthly to share information, resources, and reach additional community members. Maintain a database of community contacts, partners, and stakeholders.
Conduct community outreach, flyer distribution, social media outreach, and partnerships with community programs and organizations.
Utilize various communication channels (social media, email, newsletters, etc.) to reach and engage target audiences.
Collect and prepare reports on outreach activities and outcomes for internal and external stakeholders.

General Duties

Complete timely and accurate data entry, analysis, and reporting as required by funders.

Work in partnership with peers and staff in the Austin and Willmar offices to increase CLUES reach to the Latine community in Greater MN.

Collaborate with other CLUES programs and departments to integrate programs and resources.

Actively participate in achievement of program goals and objectives, including department and / or agency-wide activities and events.

Understand, support, and promote the mission, operating values, and agency services of CLUES within the community.

Maintain client confidentiality in accordance with HIPAA, agency policies and other applicable laws, regulations, and ethical standards.

Participate in assigned training and department activities as required.

Carry out other duties as assigned by supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change, or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RELATIONSHIPS

This position has no supervisory responsibilities for CLUES employees but will supervise volunteers and / or interns for health education and outreach programming.

QUALIFICATION REQUIREMENTSEducation, Experience & Key Abilities

High school diploma or GED required. Associate's degree in human services, community health, or related field preferred.

1 years of experience in one or more of the following : Logistics / operations, community health worker, community outreach, social work, nonprofit work, and / or related.

6 months of customer services experience required.

Office administrative experience preferred.

Bilingual in Spanish and English with cultural sensitivity and awareness required. Experience working with culturally and linguistically diverse individuals in a service-oriented environment preferred.

Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills.

Strong community outreach and collaboration skills.

Physical ability to bend, lift, and carry up to 30 pounds, load and unload boxes and bags, and walk or stand for long periods of time.

High level of personal accountability for the quality and impact of work.

Strong ability to represent the interests of the agency with community stakeholders.

Must be organized and have ability to work under pressure and stress, have attention to detail and multi-task in a fast-paced environment.

Equivalent combination of education and experience may be accepted.

Language Skills

Effective communication in English and Spanish, both verbally and in writing, required.

Ability to read, analyze, and interpret written materials, maintain accurate documentation, and respond appropriately to questions and requests.

Transportation

Must have a reliable motor vehicle for independent transportation, valid driver's license, proof of automotive insurance, and maintain a good driving record. Must submit to and pass annual recertification of compliance with CLUES Automobile and Transportation Policy and driving record check.

Computer Skills

Proficient working knowledge of email software, the Internet, databases, and common Windows-based programs, including Microsoft Office Word, Excel and PowerPoint required.

Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties.

WORKING CONDITIONSBackground check

Must pass a criminal background check and driving record check. As a condition of continued employment, staff person may be required to submit to periodic re-verification of these background checks.

ABOUT USComunidades Latinas Unidas En Servicio (CLUES) is a non-profit leader in behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Today, CLUES is Minnesota's largest Latino agency. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and activating leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our services uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. We employ a diverse, multi-cultural staff to ensure our services are linguistically and culturally relevant.

Salary : $21 - $23

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