Account Director

Role: Account Director
Location: Nashville, TN
Hybrid 2-3 days a week
Salary: up to $150k

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch

• Strategy & Leadership

o Ability to work and oversee multiple accounts from a strategic planning perspective and “quarterback” execution across programs

o Acquire thorough knowledge of the client’s business to anticipate marketing and advertising challenges and opportunities

o Maintain a deep understanding of the client’s competitive landscape and influential news and events

o In partnership with the internal Creative Strategy team, manage Phase 1 new campaign creation, ensuring complete delivery against strategy, a brief, budget, campaign guidelines, timeline, talent contracts, and KPIs

o Ensure supervision, proper training, development of their skill set, support & reviews for Account Managers and Coordinators

• Account Management & Oversight

o Draft, negotiate, and manage Client Scopes of Work for projects or retainers based on hourly billing rates and budgets

o Oversee, review, and analyze all client-facing deliverables

o In partnership with the internal Talent team, draft Talent and Influencer deal memos and negotiate to secure services in the best interest of the client

o In collaboration with the internal Production team, develop and manage budgets and invoicing for accounts and programs

o Ensure delivery against Client scopes and manage internal resources to do so effectively and within the hours scoped; proactively address expected overages

• Client Growth

o Lead and assist in all client pitch presentations, selling new business opportunities to decision-makers

o Participate in networking activities to gain new business and new partners and organically grow business with clients

• Relationship management

o Cultivate and maintain key relationships with FlyteVu accounts, agency partners, 3rd parties, vendors, media outlets, and other partners as needed to execute campaigns and create new opportunities for clients/ prospects

o Nurture & develop relationships with Talent partners to be up-to-date on relevant industry information

• Other qualifications and requirements

o Proactively manage client expectations and deliver exemplary customer service

o Meet or exceed client expectations regarding knowledge and professionalism

o Promote and enforce agency processes and values

o Adhere to internal and external reporting cadences, including billing reconciliation, reporting, and invoicing

o Handle and safeguard confidential and proprietary information

o Communicate effectively internally and externally in a manner consistent with the company’s Code of Conduct and core values

o Be willing to work during non-business hours, including weekends and additional hours beyond the 40-hour work week as needed

Required Competencies/Skills:

• 8 years of agency marketing experience in account or brand management roles; entertainment and/or talent experience required.

• 5 years of experience leading multi-person teams as part of integrated marketing campaigns for brands.

• Strong understanding and ability to create brand marketing strategies across entertainment and culture.

• Excellent communication and time management skills.

• Proven ability to manage team members and develop talent.

• Excellent English language proficiency.

• Problem-solving mentality with the ability to think independently and challenge oneself to learn and grow.

• Ability to prioritize multiple tasks with varying deadlines.

• Willingness to travel.

• Ability to work well under pressure.

• Entrepreneurial self-starter with the ability to work with ambiguity at times.

• Proficiency in MS Office Suite, Google Workspace, Apple Keynote.

• Experience managing multiple enterprises or large brands as clients.

• Experience across 360 marketing campaigns (creative, media, content, social, PR, events).

• Ability to accurately estimate resource needs and scope projects.

• Proven track record of over-delivery of results.

• Ability to operate in fast-paced, hard-deadline environments.