What are the responsibilities and job description for the Account Manager position at Clutch Group, Inc.?
Role: Agency Account Manager
Location: Philadelphia, PA
Hybrid/On-site/Remote: Hybrid (On-site 3 days a week)
Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.
Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.
We care, we're honest, and we hustle—that's what makes us Clutch. Clutch is looking for an experienced Account Manager for an agency client of ours.
Responsibilities:
- Serve as the primary point of contact for assigned client accounts within the beverage and lifestyle industries.
- Build and maintain strong, long-lasting client relationships, understanding their unique brand identities and market goals.
- Develop and execute strategic account plans to drive growth and achieve client objectives, specifically related to branding and product distribution.
- Manage client projects from concept to completion, ensuring timely and successful delivery of creative and strategic solutions.
- Collaborate closely with internal creative, production, and distribution teams to ensure seamless execution of client initiatives.
- Identify and pursue opportunities for account growth and upselling, particularly within the client's portfolio of brands.
- Prepare and deliver compelling client presentations and detailed performance reports.
- Proactively address client concerns and resolve issues in a professional and efficient manner, maintaining a high level of client satisfaction.
- Monitor and analyze market trends and competitor activities within the beverage and lifestyle sectors. Maintain accurate client records and documentation, utilizing CRM systems effectively.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in account management, preferably within the beverage, hospitality, or lifestyle industries.
- Prior marketing/advertising agency experience.
- Strong understanding of brand building, marketing strategies, and distribution channels.
- Excellent communication, interpersonal, and presentation skills.
- Demonstrated ability to build and maintain strong client relationships.
- Strong problem-solving, negotiation, and project management skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Proficiency in CRM software and Microsoft Office Suite.
- A passion for the beverage and lifestyle industry. Existing relationships within the Philadelphia hospitality scene is a plus.
Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.
