Physical Security Officer - Shift Lead

American Century Investments® is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.

Privately controlled and independent, we focus solely on investment management. But there’s an unexpected side to us, too. We direct over 40% of our profits every year—more than $2 billion since 2000—to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute’s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer’s. So, the better we do for our clients, the more we can do for everyone.

All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you’re excited to learn more about us, we can’t wait to learn more about you.

As the Physical Security Officer-Team Lead you will be responsible for assisting and communicating the management team with daily operations of Physical Security personnel, guide a shift, lead, or coordinate special projects, perform routine duties, and assist in officer training.

Important Details: Please note that this position is second shift (3pm-11pm).

Major Responsibilities:

Provide leadership and mentorship to all shift physical security personnel.

• Lead the shift by maintaining the schedule of physical security personnel, assigning the day-to-day rotation, guiding event and area activity, providing guidance and direction to officers, providing shift information to relieving shift personnel.
• Advise management regarding assignment of goals to physical security staff.
• Give feedback to management for officer evaluations/reviews, as well as training needs.
• Lead all aspects of physical security officer activity levels and other related records.
• Prepare and provide requested reports to management.
• Review incident reports on shift prior to submission and/or completion.
• Communicate shift and physical security officer activities with management.
• Lead physical security requirements and capacity needs during events involving ACI and tenants and other duties as assigned.
• Communicate training needs of personnel and facilitate “in-service training” refresher training to Physical Security staff.
• Protect company properties, employees, and assets by patrolling buildings and grounds.
• Provide protective escorts as needed or upon request.
• Investigate safety and security incidents when assigned.
• Complete incident reports and other required documents as needed.

Requirements

• Demonstrate the American Century Investments Winning Behaviors-Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitive Drive
• Excellent interpersonal skills and a positive, approachable demeanor are essential.
• Ability to work independently and as a member of a team.
• Familiarity with and ability to operate various types of safety and security solutions and equipment.
• Possess effective written and verbal communication skills.
• Proficient with various computer software programs, with the ability to quickly understand and operate new software programs. Be able to type a minimum of forty words a minute.
• Ability to balance confidential information in a sensitive manner.
• Ability to react calmly in emergency and dangerous situations.
• Ability to take care of uncooperative or combative individuals.
• Ability to be flexible and work in a continuously changing environment.
• Ability to work varied shifts and overtime as required.

Education and Experience:

• Minimum of five years’ experience in law enforcement or security with at least one year experience in a lead officer role.
• Prefer one year experience as an officer at ACI.
• Possess a current Kansas City, Missouri Police Department Private Officer’s Commission license or qualified to obtain proper KCPD license.
• Current CPR/AED and First Aid certifications or the ability to obtain.
• Proven excellent verbal and written communication skills.
• Shown customer service skills.
• Experience in providing training both in a one-on-one and classroom setting.
• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance

Additional Requirements

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

American Century Proprietary Holdings, Inc. All rights reserved.

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